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A fully integrated
eCommerce Services
Solutions Company

What is First Ventures?

First Ventures is a fully integrated eCommerce Services Solution company which integrates all ecommerce functions and provides end –to- end solutions across the entire value chain and geographies.

Our years of experience in seller services, fulfillment operations, technology integrations & training modules has allowed us to create a one of its kind business entity which empowers brands to conduct their operations on a local as well as global level.​

Our Humble Roots

Founded in 2015 with a purpose to sell online products and take the advantage of the growing eCommerce Industry in India, First Ventures was formed by two college friends Nikunj Kansara & Jitesh Shetty to recreate simplified selling experience for start-up brands and create an “easy-route online solution” for their online needs . Their domain expertise of Banking, Financial Management, Hospitality, Business Outsourcing and most important Customer Service, led the business to create a complete new model of Online Outsourcing Management in India.

With its own ups and downs the business today works with leading brands in the FMCG, Grocery, Footwear, and Ayurveda & Sports category. Pioneers for Training eCommerce Sellers on Amazon in India and being credited as the first company to train the quickest 100 + sellers online. The Company today is also accredited to manage Global eCommerce Operations and Supply Chain in USA, UK & UAE.

In a Nut Shell, First Ventures is now a 360° Servicing Company which provides Value driven eCommerce solutions to its associated partners.

Vision.

First Ventures envisions to become a one stop solution to its customers for all their eCommerce needs.

Mission.

  • To create an integrated yet simple eCommerce platforms for our customers by enabling network of innovative operations, strategies, technologies & fulfilment centres.
  • To be an extended arm of our customers to manage their eCommerce Operations
  • To create an environment of learning, coaching & development in the eCommerce Industry

Vision.

First Ventures envisions to become a one stop solution to its customers for all their eCommerce needs.

Mission.

  • To create an integrated yet simple eCommerce platforms for our customers by enabling network of innovative operations, strategies, technologies & fulfilment centres.
  • To be an extended arm of our customers to manage their eCommerce Operations
  • To create an environment of learning, coaching & development in the eCommerce Industry

Our DNA.

First Ventures has been active for over 1800 days and in those 1800 days, our business experiences, our clients and our team has helped us to form and create our current business DNA. This DNA is the core value and fundamental of our business operations. Most important, our mistakes has been our best friend in creating this Business DNA.

We realized that we can reach our vision and mission by providing great customer service with focus on results and constantly adopting innovative techniques with perseverance of our entire team.

Our Values

Customer Service

At First Ventures, our whole eco system is created keeping the customer in the middle of everything. We want to give our customers a seamless experience in all operational undertakings with First Ventures. We are a serious customer obsessed outfit whose goal and core value is to provide maximum customer satisfaction

Innovation & Advancement

Growth is a process fuelled by constant innovation at all stages, structural as well as operational. We believe that innovation not only brings growth but also develops a can-do attitude to move forward and over –come constant business challenges. We take innovation as a catalyst which helps in growing our scale of business as well as our customer’s businesses.

Focused & Result Oriented

What we have learnt that from our past journey is that our focus is “result” and our result is in our “focus”. With over a period of time & with tons of errors we now know what we are capable of and what we should be focusing on. This business value has been created with the period of time and today it shines with constant focus on delivering results and positive outcomes for our customers. It has become a art of our DNA

Team Work

One thing what has led to reach all the mile stones not just for First Ventures but also our customers is our diversified & young team of First Ventures. Awaiting to solve the next issue & always on a mission to solve our customer issues, our not –so –serious yet responsible team members are the reason where the business stands today.

Perseverance

The business has inculcated the value of perseverance on pure experiences of success as well as failure. With a curiosity of constant development of our customer operations and ensuring deliveries, we have faced a lot of challenging situations. But what has allowed us to over-come those challenges and become such a functional unit is our constant effort to resolve and create further opportunities from those obstacles.

The eCommerce Problem.

eCommerce is very young industry in India and it comes with abundant opportunities for all small, medium and large scale enterprises. The Industry problem which the business faces irrespective of size, category or location is 80 % common, whereas the other 20% is mere fact of acknowledgement to the other 80% of the earlier problems.

Of course the key fundamental to any business which supersedes all the other problem of failure or success is “Products don’t fail, costing does”

  • Trained Manpower who can manage end to end eCommerce Operations
  • Brands get time-bound to complex operations rather than focusing on brand building and marketing.
  • Small & Medium level brands cannot afford such high working capital of manpower
  • Lack of Knowledge of running 360 degree eCommerce Operations
  • Attention to detail of eCommerce Systems, functions and missing out on key strategic inputs
  • Unable to interpret correctly data, reports & reconciliation in the most accurate manner

The eCommerce Problem.

eCommerce is very young industry in India and it comes with abundant opportunities for all small, medium and large scale enterprises. The Industry problem which the business faces irrespective of size, category or location is 80 % common, whereas the other 20% is mere fact of acknowledgement to the other 80% of the earlier problems.

Of course the key fundamental to any business which supersedes all the other problem of failure or success is “Products don’t fail, costing does”

  • Trained Manpower who can manage end to end eCommerce Operations
  • Brands get time-bound to complex operations rather than focusing on brand building and marketing.
  • Small & Medium level brands cannot afford such high working capital of manpower
  • Lack of Knowledge of running 360 degree eCommerce Operations
  • Attention to detail of eCommerce Systems, functions and missing out on key strategic inputs
  • Unable to interpret correctly data, reports & reconciliation in the most accurate manner

The eCommerce Solution

Now imagine, there are so many diversified as well versatile issues or challenges related to the business which affects the growth of the brand directly or indirectly.

  • Hire First Ventures as your brand extension, Your full integrated eCommerce Service & Solutions Expert
  • We will Register, List, Launch, Manage & Grow your brand on all eCommerce channels
  • You get Access to First Ventures Fulfillment System which mean your Sales, Service, Logistics, Technology, Warehousing & Fulfillment at one single point.
  • Access to an expert team with hands-on experience of real-time case studies
  • Access to First Ventures will integrate your local as well as global distribution

The eCommerce Solution

Now imagine, there are so many diversified as well versatile issues or challenges related to the business which affects the growth of the brand directly or indirectly.

  • Hire First Ventures as your brand extension, Your full integrated eCommerce Service & Solutions Expert
  • We will Register, List, Launch, Manage & Grow your brand on all eCommerce channels
  • You get Access to First Ventures Fulfillment System which mean your Sales, Service, Logistics, Technology, Warehousing & Fulfillment at one single point.
  • Access to an expert team with hands-on experience of real-time case studies
  • Access to First Ventures will integrate your local as well as global distribution

Milestones.

  • First Ventures has successfully on-boarded 240 + brands on Amazon India and 25+ brands globally for Amazon USA-UK-EU.
  • Pioneers for Amazon India Seller Inbound & Outbound Training Program & Implemented them successfully in a short time of 2 months, becoming the first company to train 100 +Amazon Sellers in India
  • Currently managing more than 125+ brands across all verticals on marketplaces in India
  • Upload of +1 Million Product Activation for eCommerce Marketplaces.
  • Have delivered an ROI of $ 1.8 Million with a spend of $0.3 Million in the life time of the business with a target ROAS of less than 17.13 %
mn+
Orders Processed
+
Market Place Offerings
k+
Product Listings
$ mn+
Sales Managed
+
Countries Served

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